Contact Us

Please contact us by email rather than social media, and like emails to anyone, please allow 48 hours for a reply. 

For general customer service questions, please email:

For technical questions or inquiries about research collaborations, please email:

Please understand that our primary goal is to offer a testing service rather than aquarium or veterinary advice. Because we are a new company with a small staff, we need to focus our limited time on questions relating to DNA testing. Thanks for your understanding and patience. 

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